Submitting Complaints

Submit a complaint and get a response from the Credit Bank of Iraq customer service team.

• Call us at +964 7818810612 during working hours (8:00 am - 03:00 pm) or send us a message after 3 pm of working days and on holidays
• Send your complaints by E-mail (Creditcomplaints@nbk.com)

Banking Awareness and Public Protection will ensure to serve and reply your complaints at the latest.